Careers

Interested in learning more about a career with Lola Saratoga? We are currently seeking candidates for an E-Commerce & Live Selling Coordinator and Sales Associates! 

E-COMMERCE & LIVE SELLING COORDINATOR

Description

The E-Commerce & Live Selling Coordinator supports the Social Media Manager’s mission to expand online brand presence through the execution of Live Selling on various social media platforms. Primary responsibilities include: assisting Social Media Manager and/or Live Selling Personality during Live Selling Shows, ensuring Live Selling Shows are properly equipped to maximize digital sales, and emphasizing accuracy with inventory and data collection when executing sales from social media platforms. Organization, flexibility, self-motivation, and a desire to create a memorable luxury shopping experience are key for success in this position. 

Responsibilities

Preparation for live selling shows

  • Ensure live selling space is prepared for show
  • Finalizing product set for each show ahead of schedule
  • Brainstorm applicable themes for each show, depending on current stock, relevant holidays/events, or any current campaigns put forth by the live selling platform(s) 

Assist in executing live sales shows per Social Media Manager’s plan

  • Fulfill background responsibilities during live show as needed by Live Selling Personality
  • Be available for 3-4* live selling shows per week, as set forth on predetermined schedule, on combination of TikTok Live and Instagram Live platforms
    *frequency and duration of live shows may vary, but will be scheduled in advance
  • Monitor and moderate comment sections of live shows to answer all questions, direct Live Selling Personality’s attention to buyer requests, and maintain safe and positive audience environment

Maximize digital sales

  • Maintain accuracy in data entry related to product listings and customer profiles
  • Address clients’ questions and concerns to ensure they feel confident doing business with Lola Saratoga
  • Demonstrate product knowledge as it relates to sales

Qualifications & Skills

  • Desire to work as part of a team
  • Strong organizational skills
  • Commitment to accuracy 
  • Flexible 
  • Customer service experience
  • Strong written and verbal communication
  • Self motivated and ambitious
  • Familiarity with social media platforms and live selling is preferred but not required

This is a part-time, in person position. Some evening availability is required.

Please email résumé to jill@lolasaratoga.com!

 

PART TIME SALES ASSOCIATE

Description

Lola Saratoga is looking for a dynamic team player to join our growing team! The Sales Associate works in conjunction with the Store Manager to achieve sales goals and position Lola Saratoga as a leader in the Luxury Resale industry. They are responsible for ensuring the brand’s standards are upheld to create the best in-store experience for our clients. This is an exciting opportunity for someone looking to work in an upbeat and fast paced environment. The ideal candidate has customer service experience, is self-motivated, and has a positive attitude. A love for fashion, handbags, and pre-owned luxury is a must! 

Responsibilities

Sales

  • Perform and execute all elements of retail operation per brand guidelines/protocols, including opening and closing procedures
  • Effectively communicate and represent all aspects of our brand to customers, employees, and vendors
  • Develop product knowledge within brands and products carried and be able to relay knowledge with confidence and accuracy
  • Maximize in-store presence to meet sales goals through store presentation, product knowledge, and customer relationships
  • Assist store manager in executing in store events
  • Work with social media team as needed

Client & Relationship Building

  • Act as an ambassador of the brand by building a client base and developing relationships
  • Initiate sales through client base
  • Manage customer service-related questions as they arise in store, via phone, or as delegated by manager with professionalism and a positive attitude
  • Elevate customer service issues to Manager as needed

Store & Operations Maintenance

  • Maintain visual standards as set forth by Store Manager, as it relates to ongoing promotions, themes, and available inventory
  • Take in customer feedback and implement relevant changes as it relates to feedback, or relay feedback to Manager
  • Communicate inventory and supply needs to Buyer/Manager as needed

Qualifications & Skills

  • Customer service experience 
  • Desire to work as part of a team
  • Self motivated and ambitious
  • Strong written and verbal communication
  • Positive attitude

This is a part-time position. Weekend availability required. 

Please email résumé to jill@lolasaratoga.com!